Information concerning you
The information concerning you that we may collect and use may include:
Information which you provide by yourself
Several services are available via our Website in order to make it possible for you to communicate with us remotely and outside office hours.
You may also decide to provide us with information, for example, when:
- you contact us to obtain additional medical information regarding your treatment;
- you send us personal data which may contain medical information about you;
- you contact us for issues related to the use of the Website or for issues related to privacy;
- you administer your patient record and information about you;
- In the cases mentioned above, the information which we collect and use normally depends on the context in which you provided it to us.
Respect for professional confidentiality
We do everything possible to ensure the security and protection of your data. All our healthcare providers as well as our staff have a legal obligation to protect professional confidentiality. Your medical data are used only within the framework of your treatment.
When you send us information via our Website, it is considered as sensitive data, especially when you send us information concerning your health or your private life, amongst others. We specially protect these data that you send to us in order to respect medical confidentiality as well as the Federal Data Protection Law.
Transmission and storage of sensitive data
When you send us medical data, we recommend that you pay attention to the way you store them (computer, mobile devices or external storage). We are not responsible for the use you make of medical data that we may send to you by electronic means and we can no longer guarantee their confidentiality.
For more information, please refer to the section regarding security measures.
Information that is collected automatically
When you access and navigate the Centre médical Gare de Renens website, we may collect and use some information regarding your device and your use of this digital platform. The information collected may include your IP address, the unique identifier of your device, location data, information on the cookies that we have been able to place on your device and information on the pages visited, the search terms entered or links clicked on the Centre médical Gare de Renens website. There is more information regarding this in Section 7 below.
Information that we obtain from third parties
Generally, Centre médical Gare de Renens does not collect any data about you indirectly, that is, from third parties. Only your healthcare provider is authorized to request for information from third parties with your consent or strictly within the framework of the therapeutic relationship (specialist physicians, social insurance, public authorities, etc) which connect you with him or her.